Sunday, February 14, 2010

Inside Sales Lab – Telesales

Companies that are considering outsourcing their telesales are finding it to be an affordable way to save on costs. Outsourcing non-critical business functions, such as telesales, will provide the company a chance to cut back on costs, and at the same time, enjoy increased sales and profits. In the same vein, however, if telesales outsourcing is not done correctly and is not handled by an experienced company that does not have the correct training, the full benefits of outsourcing may never be realized. Inside Sales Lab has been at the forefront of telesales and telemarketing outsourcing for many years and when in charge of telesales outsourcing, they will ensure that the correct training is given, and that the telesales center is run according to high standards. Inside Sales Lab runs their own fully-functional telesales call center which is located in Denver and as such, they are equipped with the experience as well as the knowledge to on how best to set up a call center which deals with telesales and how agents should operate to achieve increased telesales. During the phase of outsourcing, the consultant will draw from operational knowledge and training to make certain that the entire outsourcing phase is a trouble-free transition.

The telesales consultants who will oversee the outsourcing phase all hold degrees and are proficient within the realm of budgeting, project management, analytical skills and they will implement practices during outsourcing which will cater for increased telesales. The role of our consultants is to make certain that all clients enjoy the best results in the shortest possible time, and when telesales outsourcing is done, operational costs are lowered, and at the same time, the quality as well as the performance of the call center is increased, resulting in improved telesales and profits. Inside Sales Lab will take care of the complete outsourcing project and will they will allow the best and highest standards to be achieved to allow for the best possible results. The Inside Sales Lab is part of the Customer Solutions Group, or CSG, and the consultants of CSG are more than equipped to deal with telesales outsourcing to achieve the best results. The clients of the Inside Sales Lab include Avaya, The City of Los Angeles, DirecTV, and Blue Cross and Blue Shield, and find out how an experienced telesales consultant is able to provide the necessary guidance during outsourcing via the Inside Sales Lab website at http://www.insidesaleslab.com.

When telesales outsourcing is undertaken, clients will find that running and operational costs are reduced, and when Inside Sales Lab is tasked with the project of telesales outsourcing, they are more than equipped with the necessary tools to develop and validate the best acquisition strategies to obtain increased telesales along with customer satisfaction. To learn more about CGS and the Inside Sales Lab, feel free to browse the full range of professional services provided by the CSG and the Inside Sale Lab.

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